These terms are an agreement between you and [ENTITY] (“Mindhyv”, “we”, “us”), a company registered in [JURISDICTION] at [REGISTERED ADDRESS]. They cover the mindhyv.com website, the Mindhyv application at app.mindhyv.com, and the marketplace, storefront, booking, and payment features inside it (together, the “Service”).

By creating an account or using the Service you accept these terms. If you are accepting on behalf of a company, you confirm you are authorised to bind it.

1. Who can use Mindhyv

You must be at least 18 and legally able to enter contracts. One person or business gets one account unless we agree otherwise in writing. You are responsible for everything done under your account, so keep your credentials private and tell us promptly at [email protected] if you think someone else has access.

We may refuse, suspend, or close an account that breaks these terms, our community guidelines, or the law.

2. What Mindhyv is — and is not

Mindhyv is a marketplace and a set of business tools. Sellers list services, buyers book them, and we provide the storefront, scheduling, messaging, and payment rails around that transaction.

We are not a party to the contract between a buyer and a seller. Sellers are independent professionals, not our employees, agents, or subcontractors. We do not supply the services listed on the marketplace, we do not guarantee any particular outcome from them, and we do not provide legal, tax, financial, or medical advice. The calculators, generators, and templates on this site are informational starting points — have anything consequential reviewed by a qualified professional before you rely on it.

3. Verification and badges

A verified badge means specific checks were completed at a point in time — nothing more. The checks behind each badge are documented in how verification works. Verification is not an endorsement, a guarantee of quality, and not a warranty that a seller will perform. Submitting false or altered information during verification is grounds for immediate removal.

4. Plans, platform fees, and taxes

Using Mindhyv as a seller involves two charges: an optional subscription and a platform fee on completed sales. As of the date at the top of this page:

  • Free — $0/month, 12% platform fee on sales
  • Standard — $14.99/month or $159.99/year, 7% platform fee on sales
  • Elite — $49.99/month or $538.99/year, 5% platform fee on sales

Subscriptions renew automatically for the period you selected until you cancel, and cancelling takes effect at the end of the current period. The platform fee is deducted from each completed sale before payout. What the fee covers is set out in how fees work.

We can change plan prices and fee percentages. We will give at least[NOTICE PERIOD] notice by email and on this site before a change takes effect, and changes never apply retroactively to sales already completed. Prices are exclusive of applicable taxes unless stated otherwise. You are responsible for your own taxes— including income tax, self-employment tax, VAT, GST, and sales tax — on what you earn through the Service.

5. Payments and payouts

Payments are processed by our third-party payment provider, and using the Service to get paid means also accepting that provider's terms. Payout timing, holds, and reserves are described in payments and payouts. We may delay or hold a payout where there is an open dispute, a chargeback, a suspected fraud or sanctions issue, or a legal requirement to do so.

6. Seller obligations

  • Describe your services, availability, and pricing accurately, and keep them current.
  • Hold the licences, insurance, and qualifications your work requires where you work.
  • Deliver what you agreed, on the timeline you agreed, or communicate promptly when you cannot.
  • Keep bookings and payments for Mindhyv-sourced clients on Mindhyv rather than moving them off-platform to avoid fees.
  • Do not solicit, incentivise, or write fake reviews. See review integrity.

7. Buyer obligations

  • Give accurate briefs, scope, and contact details.
  • Pay for work you have agreed to and accepted.
  • Use the dispute process rather than a chargeback as a first step — see buyer protection.
  • Do not ask a seller to work outside Mindhyv to avoid fees or protections.

8. Prohibited conduct

Do not use the Service to:

  • break the law, infringe someone's intellectual property, or facilitate fraud or money laundering;
  • harass, threaten, discriminate against, or impersonate anyone;
  • list services that are illegal, sexually explicit, or dangerous where they are performed;
  • scrape, reverse engineer, resell, or overload the Service, or bypass its rate limits and security controls;
  • manipulate search ranking, reviews, or the referral program.

9. Referral program

Referral earnings are described on the referral program page and are paid only on genuine referrals of businesses you did not control or create. Self-referrals, duplicate accounts, incentivised sign-ups that never transact, and any other manipulation void the earnings and may close the account. We may change the program's rates or structure with notice, and earnings already accrued and payable are not clawed back except in cases of abuse.

10. Your content

You keep ownership of what you upload — listings, portfolio work, messages, and reviews. You grant us a worldwide, non-exclusive, royalty-free licence to host, store, reproduce, adapt for formatting, and display that content for the purpose of operating and promoting the Service. That licence ends when you delete the content, except for copies we must keep for legal, accounting, or dispute-resolution reasons and for content others have already shared.

You confirm you have the rights to everything you upload. If you believe content on Mindhyv infringes your copyright, contact [email protected]with the URL, what was infringed, and your basis for claiming ownership.

11. Our content

The Mindhyv name, logo, software, and editorial content — cost guides, comparisons, glossary entries, templates, and calculators — are ours or our licensors'. Templates are provided for you to use and adapt in your own business. Republishing our editorial content wholesale, or using it to train a model, requires written permission. Our approach to generative tooling is described in the AI policy.

12. Disputes between buyers and sellers

Try to resolve it directly first. If that fails, either side can open a dispute and we will review the messages, deliverables, and payment record and reach a decision on whether funds are released, partially released, or refunded. We act as an administrator of the process, not as an arbitrator of the underlying contract, and our decision on the movement of funds within the Service is final. It does not stop either side pursuing other legal remedies.

13. Disclaimers

The Service is provided “as is” and “as available”. To the fullest extent the law allows, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted or error-free, that the rates and figures in our guides will match your market, or that any seller or buyer will perform as promised.

14. Limitation of liability

To the fullest extent the law allows, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill. Our total liability arising out of or relating to these terms is capped at the greater of [CAP AMOUNT] or the total fees you paid us in the [CAP PERIOD] before the event giving rise to the claim. Nothing here limits liability that cannot be limited by law, including for death or personal injury caused by negligence, or for fraud.

15. Indemnity

You agree to indemnify us against claims, damages, and reasonable legal costs arising from your use of the Service, your content, your services or purchases, or your breach of these terms.

16. Suspension and termination

You can close your account at any time from your account settings. We may suspend or terminate access for a breach of these terms, a legal or risk requirement, or prolonged inactivity, with notice where practical and immediately where the risk is serious. On termination: bookings already paid for are settled or refunded through the dispute process, accrued payouts are released subject to holds, and the sections that should survive — content licence, disclaimers, liability, indemnity, and governing law — do.

17. Changes to these terms

We will post any material change here and update the date at the top of the page, and give notice by email at least [NOTICE PERIOD] before it takes effect. Continuing to use the Service after that means you accept the revised terms.

18. Governing law and disputes with us

These terms are governed by the laws of [JURISDICTION], and the courts of [JURISDICTION] have exclusive jurisdiction, except where your local consumer law gives you the right to bring a claim where you live. [DISPUTE RESOLUTION CLAUSE — e.g. arbitration, class-action waiver, or informal-resolution period, if applicable].

19. Contact

Questions about these terms: [email protected], or write to [ENTITY], [REGISTERED ADDRESS]. See also our privacy policy and trust and methodology pages.