Payments and payouts, specified
How money moves on Mindhyv from buyer to seller, the platform fee Mindhyv deducts from a sale, and the honest note that standard card-processing fees are separate and aren't ours.
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The money flow
Here’s exactly what happens when you hire and pay through Mindhyv:
- Buyer pays. You pay for the work through the platform, by card or another supported method.
- Processing. The payment runs through a third-party payment processor — the same infrastructure that handles card payments across the internet.
- Payout. The money is released to the seller’s confirmed payout account, timed against the order so buyer protection can do its job if a dispute comes up before release.
Keeping this on the platform is what makes protection, dispute handling, and verified payout details work. Move money off-platform and you give all of that up.
The platform fee — as low as 5%
Mindhyv deducts a platform fee from each sale: 5–12% depending on your plan, and as low as 5% on the top plan. That’s lower than typical marketplaces — where a marketplace like Fiverr charges sellers around 20% (as of mid-2026 — check their current fees), Mindhyv lets you keep more of what you earn. The full breakdown by plan is in how fees work.
For sellers, that’s the difference. On a marketplace charging a 20% commission, a $1,000 job nets $800. On Mindhyv the same job keeps more — a 5% fee leaves $950 before the processing fee below. You can see the gap over a year with our commission savings calculator.
The fee we don’t pretend away
There is one more cost we don’t control and won’t hide: standard payment-processing fees. Every card payment on the internet carries a processor’s fee — typically a small percentage plus a fixed per-transaction amount. That fee goes to the payment processor, not to Mindhyv. It’s separate from our platform fee — we don’t add to it, mark it up, or take a piece of it.
We call this out plainly because a low platform fee shouldn’t be read as “free of all costs.” Two things come out of a sale: our platform fee (5–12% by plan) and the processor’s fee, which is not ours. A processor still charges what a processor charges, the same as it would if you took the card payment yourself.
Payout details and timing
Payouts go only to an account the seller has confirmed, which is part of what verification checks — so money reaches the actual business you hired. Payouts release after the order clears its protection window, and sellers see the timing on each order.
If you’re setting up the money side of your business, deposits and payment schedules covers how to structure payments so both sides stay comfortable.