TOOLS / FOR SELLERS

A cancellation policy clients can't argue with

State your terms up front. Set the notice window, deposit rules, and fees, then copy a plain-language policy for your booking page or contract.

Starting point, not legal advice. Consumer-protection and refund rules vary by location — check yours before you publish.

YOUR POLICY
Why a written policy protects your time
A policy the client sees before they book is one they can't argue with later. The depositis the load-bearing part: it holds a slot you'd otherwise sell to someone else, which is why most makers keep it non-refundable inside the notice window. If you're deciding how much to ask for and when, the guide ondeposits and payment schedules walks through it. For a fuller version with signature lines, use the cancellation policy template.